Please contact customer service for any Return Merchandise Authorizations requests. CE’s return policy will vary by product category. Parts and supplies for 30 days and must be returned in resalable condition and in undamaged original packaging. An approved RMA number must accompany any return. Customer may be responsible for returned freight charges dependent on reason for return. ETAC II and TTW unit return authorizations will comply with manufacturer warranty. Unit inspection or customer service team diagnosis may be required before return authorization.