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Freight Policy

Freight Policy – HVAC Equipment Parts and Supplies

Minimum order size is $50. Contact customer service for orders < $50 as pricing may be subject to change. Customer is responsible for confirming all freight costs at time of order.

ETAC2 and TTW Units: Contact customer service for a customized freight schedule for ETAC2 and TTW units when ordering <10 units. Freight schedule is subject to change without notice. Freight cost will be added in order acknowledgement for orders < 10 units. All equipment orders 10 units and greater include free freight on equipment only. Some restrictions may apply.

Cancellations and Returns: Customer is responsible for any additional freight and return costs that apply. 20% restocking fee applies.

Freight Policy – Special Category Notes

E & I cooperative members: contract freight policy applies. Free freight on market basket items. Contact customer service for customized freight quote on LTL shipments.

HVAC accessories & multi-phase orders: contact customer service or sales for customized freight quote. Freight may also be quoted during order acknowledgement process. CE reserves the right to charge for freight on all accessory and multi-phased orders.

Business Supplies: contact customer service for a customized freight quote on LTL shipments. Freight may also be quoted during order acknowledgement.

Refrigerants: minimum order size is 500lbs. LTL freight drop ship program. Universal refrigerant card image required at time of order entry.

Contact Customer Service

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