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Freight Policy

Freight Policy – HVAC Equipment Parts and Supplies

Minimum order size is $50. Contact customer service for orders < $50 as pricing may be subject to change. Customer is responsible for confirming all freight costs at time of order.

ETAC2 and TTW equipment and parts: All orders entered thru qualify for free freight if the order is over $50 dollars. Equipment orders entered over the phone or via email are subject to freight charges under 8 unit. Parts and accessories orders may also be subject to special charges on manual orders.

Cancellations and Returns: Customer is responsible for any additional freight and return costs that apply. 20% restocking fee applies.

Freight Policy – Special Category Notes

Hazardous Shipping Costs: Some products displayed on this site may be considered Hazardous Materials. Special shipping fees and instructions may apply. CE will quote special costs during order acknowledgment process.

E & I cooperative members: contract freight policy applies. Free freight on market basket items. Contact customer service for customized freight quote on LTL shipments.

HVAC accessories & multi-phase orders: contact customer service or sales for customized freight quote. Freight may also be quoted during order acknowledgement process. CE reserves the right to charge for freight on all accessory and multi-phased orders.

Business Supplies: contact customer service for a customized freight quote on LTL shipments. Freight may also be quoted during order acknowledgement.

Refrigerants: minimum order size is 500lbs. LTL freight drop ship program. Universal refrigerant card image required at time of order entry.

Contact Customer Service

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